How can I renew my Annual Software Maintenance (ASM)?
You now have the option to purchase an ASM and Technical Support package via our online store:
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Software Maintenance and Support First Year
The PlayBox Technology (UK) Limited products are provided with a mandatory first year ASM&TS (annual software maintenance and technical support) contract enabling the customer to maintain their software up to date by email and web based “Live” ...
What is ASM?
247 Support Terms and Conditions ASM stands for Annual Software Maintenance and Standard Technical Support (ASM&TS). It is a premium service offered by PlayBox Technology as a 24 x 7 x 365 Customer Support programme as a supplementary addition to ...
I do not want to buy Annual Software Support (ASM), but I need help. What can PlayBox do for me?
Support for one hour Yes, we’ve got you covered. If you are PlayBox customer and experience technical issues with one of the PlayBox products and your ASM license has expired, but you are unwilling to renew it, we can provide support on hourly basis. ...
How can I upgrade my software?
If you are an existing user of our software modules, have valid annual maintenance and support license contract (ASM) and have a dongle, you can our Support Team at support@playboxtechnology.com and ask to get all of your PlayBox Technology software ...
Software warranty
PlayBox Technology (UK) Limited warrants that it has all necessary rights to sell and or licence the copyright in the software". The software is sold under licence agreement that allows the client to use the software for his professional use. The ...