Mobile phone bill and Contract charges
If you have mobile phone bill and contract charges from your mobile network provider that appear under the name of 'Playboxs', this is nothing to do with us. You can visit their website and stop the service here: https://www.playboxs.com/terms
Even if Three have given you our contact details in error - we are not associated with the ‘Playboxs’ that is charging you.
Let’s make this clear from the offset - the company charging you is not, in any way, related to us, PlayBox Technology UK Limited. We are a broadcast software manufacturer who cater to broadcasters and organisations across the world. We do not charge customers via mobile phone contracts, and we do not provide applications/mobile phone services.
We have contacted Three to try and rectify this issue, but have not yet received a meaningful response. If you believe you have been a victim of fraud or a scam on behalf of the company that is charging you, we urge you to get in contact with the Police.
What is ASM?
247 Support Terms and Conditions ASM stands for Annual Software Maintenance and Standard Technical Support (ASM&TS). It is a premium service offered by PlayBox Technology as a 24 x 7 x 365 Customer Support programme as a supplementary addition to ...
Software Maintenance and Support First Year
The PlayBox Technology (UK) Limited products are provided with a mandatory first year ASM&TS (annual software maintenance and technical support) contract enabling the customer to maintain their software up to date by email and web based “Live” ...
How can I upgrade my software?
If you are an existing user of our software modules, have valid annual maintenance and support license contract (ASM) and have a dongle, you can our Support Team at firstname.lastname@example.org and ask to get all of your PlayBox Technology software ...
Can I buy products online?
PlayBox Technology UK Ltd operates an online shop for updated of Annual Software and Technical Support and Maintenance Contract License (ASM). It is available at the following link: https://playboxtechnology.com/shop?olsPage=products To purchase any ...
I am an existing PlayBox customer, do I get free upgrades?
PlayBox Technology provide free software updates to all customers with a valid PlayBox Technology Annual Software Maintenance and Support licence contract (ASM) provided it is on the same software model platform. Should you wish to upgrade from an ...