The PlayBox Technology (UK) Limited products are provided with a mandatory first year ASM&TS (annual software maintenance and technical support) contract enabling the customer to maintain their software up to date by email and web based “Live” Support. 

 

The cost of the ASM&TS contract is quoted as 20% of the published software list price of the products.       

 

Second Year and Onwards     

 

The product is evolving and the customer can continue to obtain new releases by signing a ASM&TS contract that provides for free software updates. 

 

Email and web based “Live” Support is provided free of charge for the life of the product. 

 

The cost of the ASM&TS contract is quoted as 20% of the published software list price of the product.