Sometimes after pressing the CUE button, a black frame appears, instead of the first frame of the clip

Sometimes after pressing the CUE button, a black frame appears, instead of the first frame of the clip

Possible Cause:

1. The clip begins with black frames.

2. At some hardware configurations, the CUE function does not always work properly. It is machine-dependent.


Solution:

1. Make sure that the clip’s first frame is not black. Edit the clip with Clip Trimmer to trim the black frames from the clip beginning.


2. Go to Settings > General dialog box > Cue Delay.

This option defines a small delay before pausing on the first frame. Please, try to find the best one for your case.


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