Possible Cause:
1. VTR’s control cable is not commutated.
2. RS-422 / RS-232 converter is not supplied.
3. The VTR is in local control mode (Local indicator is on).
Solution:
1. Make sure the control cable is properly connected to both the VTR and computer.
2. Make sure the intermediate converter device is power-supplied (its adapter should be connected to the electrical network).
3. Switch the VTR control to Remote.