General
SCTE-35/104 DPI Trigger Insertion
The normal way of using the DPI output event is based on the assumption that the DPI (SCTE35) events coincide with junctions between items in the playlist. The timing is derived automatically from the scheduled event time, and the output stream PCR ...
Mega ICX and Cosmos Server / Hardware Specifications
Dual Redundant PSU Dual Gigabit LAN Onboard VGA Video card Intelligent Platform Management Interface Remote KVM with Dedicated Ethernet Interface CPU Minimum 2x Intel Xeon Silver 4210R, S 3647, Cascade Lake-SP, 20 Core, 40 Thread, 2.4GHz, 3.2GHz ...
Supporting previous Athensa Clients
PlayBox Technology will assist previous Athensa clients with the next level of broadcast solutions. If you have a valid Software Maintenance package with Athensa, we will provide PlayBox support and updates free of charge. For more information, get ...
Proper installation of PlayBox GPI Relay Card Driver
In order to properly install the driver, first Driver Signature Enforcement would need to be disabled in Windows. This is done in the following steps: 0. In a cmd with admin privileges run the following command: bcdedit /set testsigning on 1. Open ...
Supported Video Encoders Property Pages
async_depth - h264_qsv - hevc_qsv - mpeg2_qsv Maximum processing parallelism (from 1 to INT_MAX) (default 4) avbr_accuracy - h264_qsv - hevc_qsv - mpeg2_qsv Accuracy of the AVBR ratecontrol (from 0 to INT_MAX) (default 0) avbr_convergence - h264_qsv ...
Date and Time tempering permission
If someone has changed manually the time and date, the error bellow will appear. Mostly the issue occurs if the date and time aren't automatically synced or when the time is being changed when switching from daylight saving time start/end. You need ...
Windows N/Server Versions Media Features Installation
Since Windows 7 there are versions Windows which have N suffix after the version. These versions do not include the media features pack and on them our applications will not install or work properly. For Windows 10 there are different versions of ...
PlayBox / Closed Caption Enable
To enable Close Caption, open Registry Editor Navigate to : HKEY_CURRENT_USER\Software\Digital Media Technologies Ltd.\PlayBox\MixedPlugin\Source\ And change the value of dwCCExtractor to 1, Description of the values can be seen below each DWORD file ...
DeckLink SDI Dump
To dump video, you need the following: DeckLink SDI card, with signal input to it. Star the Blackmagic Media Express to make sure that the input signal is available. Select the proper device from the Device menu on the top. Go to Log And Capture tab, ...
Mobile phone bill and Contract charges
If you have mobile phone bill and contract charges from your mobile network provider that appear under the name of 'Playboxs', this is nothing to do with us. You can visit their website and stop the service here: https://www.playboxs.com/terms Even ...
Refund policy
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our software and systems are available as trial versions with full functionality. Please make sure to ...
Which video files will PlayBox support?
PlayBox supported files AirBox and Channel in a Box are compatible with a vast variety of compression types: MPEG-2, DV, DVCPro, DVCPro HD, AVC/H.264, HAVC/H.265, XAVC etc.
Where I can find the User Manuals?
The user manuals are available in every section of the product description or under the Downloads section Alternatively, they can be downloaded from here:
How do I buy your products?
You can purchase all of the PlayBox Technology products directly from PlayBox Technology on the online shop by contacting our Sales Team at sales@playboxtechnology.com or from your local PlayBox Technology reseller. If you are not sure which modules ...
Supported output swichers
External devices like video routers, video switchers, etc. are controlled by AirBox (Pro Option) and the UMC plug-in. Additional external devices not listed below can be also supported upon request. AirBox Output devices supported · Nevion (ex ...
Who created PlayBox Technology Ltd?
PlayBox Technology history PlayBox Technology Ltd was established in 2005 in Hatfield, United Kingdom by 5 co-founders: Don Ash, Vassil Lefterov, Pavlin Rahnev, Stoyan Marinov, and Kornel Kathi.
How many versions of PlayBox products are there?
PlayBox Technology offers an advanced series of playout and streaming engines, CG and graphics generator, ingest service, content management and etc. The development process is split into different "release updates", each working on a build in a ...
What's the latest version of PlayBox?
Platform Version PlayBox for Windows Mega ICX Mega 2.0
Which is better PlayBox Neo or PlayBox Mega Series?
Both PlayBox Neo and PlayBox Mega are the stable versions. These are versions that are tested and proved stable for general use. PlayBox Mega is one step ahead, so it has some new features and enhancements, corresponding to the broadcast market ...
Is there a guide how to prepare Windows for Playbox Products?
Yes, there is a guide that helps you make the correct settings and install the right components of Windows 10 before installing Playbox Products. Please see them below: Please contact our Support Team at support@playboxtechnology.com if you need hep ...
What is the email of the Sales team?
The email of the Sales team is sales@playboxtechnology.com
What is the email of the Support team?
The email of the Support team is support@playboxtechnology.com